As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business. Building a long-lasting relationship with our clients is our number one priority.
Mentor Insurance is pleased to introduce its President, Eric Rich. Eric graduated from Anderson High School in 2003 before attending Ball State University and graduating in 2007 (B.A. in Business Administration). He started his career in the insurance industry with State Farm offering Auto, Home, and Life insurance solutions. After this introduction to the industry, he wanted to offer a wider variety of solutions and set his sights on the independent agency system. Eric became an Account Manager for an Independent Agency and managed a $5m book of business. His true passion was helping people through his sales role – the process of understanding a client’s unique needs, finding cost-effective options to manage their risk appropriately, and educating them on their policies.
In Eric’s sales role with Indianapolis-based McGowan Insurance Group, Eric initially focused on growing his clientele in his hometown of Madison County. His efforts there proved the need for a highly professional, local option in the community. In 2015, Eric won the Thoroughbred award for writing more business than any Keystone Agent in the state of Indiana. In early 2016, Eric and the Ricker family together birthed a vision of a strong and vibrant insurance firm based in Madison County. In 2017, Mentor Insurance opened its doors in Madison County.
Eric obtained his CAWC (Certified Authority of Workers Compensation) designation in 2015 and is currently pursuing designation as a Certified Insurance Counselor (CIC). Eric prides himself on being a technician of insurance coverage and a consultant for his clients. His heart is in Madison County and his passion is insurance. When Eric is away from the office, he enjoys spending time with his wife and 4 kids. Ashley, Kaden, Logan, Grayson and Maddison are his inspiration. He also enjoys traveling, community involvement, playing basketball and struggling at golf.
Mentor Insurance is pleased to introduce its Vice President of Commercial Accounts, Shawnda Marshall. Shawnda is an insurance veteran with over 20 years of experience in commercial account management. Prior to Mentor Insurance, Shawnda worked with MJ Insurance as a commercial account manager. Prior to MJ, Shawnda worked as a commercial lines department manager for McGowan Insurance Group where she oversaw large commercial accounts. Her experience developing and running a commercial lines department is invaluable to Mentor Insurance.
Mentor Insurance is pleased to introduce its Personal Lines Account Manager, Kim Smith. Kim has been serving clients personal insurance needs for more than a decade. She values relationships and takes time to get to know her clients personally. Kim’s deep knowledge of personal insurance and her strong commitment to clients makes her a invaluable to Mentor Insurance.
Mentor Insurance is pleased to introduce its Accounting Manager, Nicole Lyon. Nicole was born and raised in central Indiana, residing most of her life in Anderson. She graduated from Anderson University in 2006 with a Bachelor’s degree in Business Management and earned her Masters of Business Administration in 2010. Nicole served as a Registered Service Associate at Raymond James Financial prior to becoming the Finance Director for a local non-profit for the past 7 years. She is eager to serve the local community in a new capacity as she joins the insurance industry.
In her spare time, Nicole enjoys traveling and spending time with her husband and two daughters.
Beth joins the team as an experienced agent with 20 years of experience and an engrained “help others” attitude. Born in Wisconsin and moving to the great Hoosier state at a young age, Beth is family-oriented and loves to spend time attending all the activities that her children and grandchildren are involved with. She is an avid year-round Christmas enthusiast who also enjoys all types of movies, books and decorations and on the water. Beth believes that you should be bested in the people you are with and the clients that you serve. Beth handles home, auto and personal property insurance needs and is likes by all those that she interacts with.
Spending time with her children and grandchildren
Watching Christmas movies all year round
Creating home decoration with her daughter
Enjoying time with her husband in the great outdoors
Movies with her long-time friend and their daughters
Walking with her best friend in the Mounds state park
Baking Christmas cookies with her family
Attending home decor festivities
Being the “go to grandma” for family activities
A Florida native, Parker moved to Indiana in 2013 to further his Insurance career. A 9 year professional in the business, Parker prides himself on partnering with local employers in utilizing their risk management program to accomplish company goals. He and his fiancé, Avian, enjoy attending local sporting events, exploring Indiana’s hidden gems, and binge watching the latest Netflix series. A self described “insurance nerd” Parker would be happy to provide a free program review of your commercial insurance program.
Visiting Family in Florida
Columbia Club Activities
I have worked in insurance since 1986 and have worked for Patton Insurance since 2012. I collect antique plant waterers as one of my hobbies. I also like working on word puzzles, sudoku, playing spider solitaire and watching old Western shows. In June 2019 my husband, George and I, will be celebrating our 50th wedding anniversary. This year I am celebrating being 4 years breast cancer-free. I am blessed to have my husband, our daughter Holly Haskell, her husband John, grandson Andrew Nelson, granddaughter Allyson Nelson, and step-granddaughter Ashlund Haskell, our son Jeremy Ring, his wife Penny, grandson Jared Ring, grandson Tanner Ring, and step-granddaughter Rhiannon Vester. I am also looking forward to a great future with the Mentor Insurance.
With over 25 years employment with our agency, Cindy is a familiar face to most clients. She is versed in Auto, Home, Business, Church and Life insurance and serves as a fully qualified agent. Loves to work with Mennonite Mutual and our church clients.
She grew up near Logansport, IN and went to Pioneer High School. After graduating went to Manchester College for a year and transferred to Ball State University and graduating with a degree in visual communications (graphic design).
Is on her church board at Union Grove Church of the Brethern and enjoys worshiping and christian community that provides. Spending time with her husband James, daughter Alyssa, Son-in-Law Nathan, Granddaughters Jaida and Kaylee, grandson Laidan and her mom Rosetta is a favorite activity. Having a large extended family and spending time with them as well is great times. Volunteering at Camp Mark her church camp, camping and reading are also favorite activities.
Cheryl better knows as “Spike” to her many clients specializes in all lines of Insurance including Home, Auto, Business, life along with Medicare Supplements and Medicare Advantage. Her positive enthusiasm combines with her knowledge makes her a “Super Agent”. She began her Insurance career in Washington D.D. at Geico. She later moved to the Detroit are where she managed a local insurance agency and producing agent for Patton Insurance. She is pas President of the National Association of Insurance Women and currently serves as Secretary for the Muncie Home Builders Association and Vice President of the Raintree Chapter of America Business Women’s Association. Cheryl also enjoys public speaking presenting her motivational program “Ignition Spark”.
Spending time with her family
Sitting in the vintage camper just relaxing
Driving around in her 1979 VW Powder Blue Bug
Dancing with the Stars TV Show
Traveling around Europe with a cup of Americano Coffee in Hand
Experiencing the unexpected
Antiquing the perfect item for her various collections
Writing “Ignition Spark” presentations
Attending Car Shows and summer Festivals
Decorating her house inside and outside
Gabriella is one of our front desk administrators at our Muncie Location and also our Life and Med Sup Specialist. She is also known as Gabby, literally and figuratively. She is notorious for her outgoing personality and you can always catch her smiling. In fact, if you ask her not to smile, she can’t. Hints; the personal football photo. She attended Delta High school and graduated college in Indianapolis as a Dental Assistant. She was introduced to the Patton Mentor Insurance from one of our beloved agents, Kimmy, and saw it as the perfect fit for her growing family. She brings positive energy and is passionate about serving others. She is a great asset to our company and is excited about the many opportunities the future will bring. She is also bilingual and eager to reach the Hispanic Community in the area.
Spending time with her close-knitted “loco” family
Watching and attending Colts games with her husband who is a die-hard fan
Sharing the love and kindness of Jesus Christ with everyone
Watching This Is Us
Cooking meals with her mom in the kitchen
Fun date nights with her husband without kids!
Baking yummy desserts for friends and family especially during the holidays
Shopping with her 5-year-old little girl
Anything rough & tough with her 2-year-old active boy
Commercial Account Manager
With almost 40 years experience in the property & casualty insurance industry, I am responsible for the marketing and servicing of commercial clients. Prior to joining Mentor Insurance, I was a Risk Transfer Specialist at MJ Insurance for over 25 years, where I worked with a team managing data analytics and designing insurance programs specific to clients needs. My focus was service industry accounts, real estate and global manufacturing risks.
I was raised in Anderson where I currently live. I graduated from AHS in 1978, then went on to college in Ft Wayne, and later studied business psychology at IUPUI. I obtained a Certified Insurance Counselor (CIC) designation in 2003. When I’m not working, my passion is decorating, gardening, attending concerts and shopping.